Terms & Conditions

1. Acceptance of these terms

12Steps.nz ("12Steps", "we", "us" or "our") operates this website as an independent gambling comparison and information service for New Zealand readers. By accessing, browsing or otherwise using the site you confirm that you have read, understood and accepted these terms and conditions, together with our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, please stop using the site.

2. Eligibility — you must be 18 or over

Gambling is strictly for adults. You must be at least 18 years of age to use this website and to gamble in New Zealand. By using 12Steps.nz you confirm that you are 18 or over. Nothing on this site is intended for, or should be accessed by, anyone under 18. If you are concerned about a young person accessing gambling content, we recommend installing family-filtering software. Gambling can be harmful — see our Responsible Gambling page for free, confidential support.

3. Affiliate disclosure

We want to be completely transparent about how 12Steps.nz is funded. This site contains affiliate links. When you click through to an operator we list and later register or deposit, we may earn a commission from that operator, at no additional cost to you. This is how we keep the site free to use.

Earning a commission never buys a better review or a higher ranking. Our ratings, rankings and editorial opinions are formed independently, using our published rating methodology. We list operators we believe are worth a Kiwi player's attention, and we are equally willing to point out their weaknesses. If we would not recommend a site to a friend, it does not appear in our recommended tables — regardless of what commission is on offer.

4. No warranty on operator offers

The bonuses, welcome offers, free spins, odds, payment methods, wagering requirements and other operator details shown on 12Steps.nz are provided for general information only. Gambling operators change their promotions frequently and often without notice, and some offers are restricted by region or by individual player status.

We make reasonable efforts to keep our information accurate and current, but we cannot guarantee it. Always verify the full terms of any offer on the operator's own website before you deposit or place a bet. The operator's terms and conditions — not ours — govern your account, your bonus and your bets. We are not a party to any agreement between you and a gambling operator.

5. External links disclaimer

12Steps.nz contains links to third-party websites, including gambling operators and support organisations. These links are provided for your convenience. We do not control, operate or endorse the content, security or privacy practices of any third-party site, and we accept no responsibility for them. Once you leave 12Steps.nz you are subject to the terms and privacy policies of the site you visit. Following an external link is entirely at your own discretion and risk.

6. Intellectual property

All content published on 12Steps.nz — including text, reviews, ratings, comparison tables, graphics, logos, page layout and the compilation of that content — is owned by or licensed to 12Steps.nz and is protected by New Zealand and international copyright and trademark law. You may view and print pages for your own personal, non-commercial use. You may not copy, republish, scrape, resell or otherwise exploit our content without our prior written permission. Operator names, logos and trademarks remain the property of their respective owners and are used for identification purposes only.

7. Limitation of liability

The information on 12Steps.nz is offered in good faith and for general guidance only; it is not financial, legal or professional advice. Gambling involves real financial risk and you should never wager more than you can afford to lose. To the fullest extent permitted by law, 12Steps.nz will not be liable for any loss or damage — including gambling losses, lost bonuses, lost profits, or indirect or consequential loss — arising from your use of this site, your reliance on any information here, or your dealings with any operator you find through us. Nothing in these terms excludes any liability that cannot lawfully be excluded, including your rights under the Consumer Guarantees Act 1993 where they apply.

8. Governing law

These terms and conditions, and any dispute arising out of or relating to them or to your use of 12Steps.nz, are governed by the laws of New Zealand. You agree to submit to the non-exclusive jurisdiction of the New Zealand courts.

9. Changes to these terms

We may update these terms from time to time to reflect changes in our services, in the law, or in the New Zealand gambling landscape — including the incoming online casino licensing regime. When we do, we will revise the "last updated" date at the top of this page. Your continued use of the site after any change means you accept the revised terms, so we encourage you to review this page periodically.

10. Contact

If you have any questions about these terms and conditions, please email us at hello@12steps.nz or use our contact page. Please note that we are an independent comparison site — we do not hold gambling accounts and cannot help with deposits, withdrawals or account disputes. For those matters you must contact the relevant operator directly.